ON-DEMAND WEBINAR AVAILABLE NOW FOR REGISTRATION
Managing Fibromyalgia in the World of Remote Work

🦋 Event Details and Webinar Registration Information Here 🦋

Individuals with Disabilities and Family Caregivers

WORK FROM HOME SUCCESSFULLY

Find an at-home job that allows you to effectively manage both your disability and your work environment so you can earn a steady income.

Woman on Headset Working

Do You Have a Documented Disability or Are You a Family Caregiver and Would Like to Work-from-Home?

View our on-demand webinar, as we discuss how to:

  • Balance your fibromyalgia with remote work to showcase your knowledge, skills, and abilities

  • Overcome the barriers to finding a work-at-home job

  • Find remote support, training, and vocational services

© NTI@Home. All rights reserved.

NTI@Home has trained and placed over
60,000 People with Disabilities and Family Caregivers
in legitimate work-at-home jobs across United States.

Main Page >Learning More

Whether you are interested in a part or full-time position, you now have the chance to gain financial freedom while being a part of a prestigious organization.

If you are looking for a remote position where you are part of a great team, we are looking for you.

Imagine troubleshooting someone’s gaming system, helping a doctor refill a patient’s medication, assisting someone stranded on the side of the road, or even guiding a person through their taxes -- all while working from home. These important jobs that consumers rely on are with Fortune 500 companies and leading government agencies.

© NTI@Home. All rights reserved.

NTI@HOME IN THE NEWS

Learn more about NTI@Home in recent televised events.

Main Page > Media

Emmy Winning Journalist, Alicia Nieves, Interviews Alan Hubbard and Lashaunda Garner of NTI@Home

Read the story and watch the video of Lashaunda Garner and how she benefited from NTI@Home in her life as shown on the syndicated TV show, "The Race."


Interviewing NTI@Home: How it Works

In the following video, Disability Digest Interviews Mike Sanders of NTI@Home to discuss the NTI@Home, the jobs they are hiring for, and how to move forward in the process.

© NTI@Home. All rights reserved.

Register for the Program

Main Page > Frequently Asked Questions

Frequently Asked Questions

1. What kind of jobs are these?

The jobs are customer service positions. You’ll work as a call center agent, from home, handling inbound phone calls from people with questions or orders or problems that need to be resolved. Employers could be hospitals, retail organizations, insurance companies, or government agencies. Jobs pay from $9 - $16/hour. You’ll choose the schedule that works for you: part-time, full-time, daytime, evening, etc. You’ll also receive paid training from the employer once you are hired.

Work-from-home jobs are in demand and are very competitive. Typically, only 2-6% of applicants are hired. But more than 60% of NTI approved candidates are offered jobs assuming they apply to at least three of NTI partnering employers. In light of the COVID-19 demand for additional agents, we expect that up to 90% of our Applicant Pool will receive an offer. NTI partnering government agencies and corporations WANT to include people with disabilities in their workforce.

Back

2. Can I work without losing my SSDI disability benefits?

SSDI recipients can earn up to $1,260 per month without loss of cash benefits or health care coverage. Many of NTI’s applicants start out part-time to discover if they can work and still manage their disability. Some proceed to full-time employment and leave the benefit rolls. Others remain part-time workers and stay on SSDI benefits until retirement age. SSA wants beneficiaries to experiment with work. The final choice as to whether you can manage full or part-time employment is yours.

Back

3. I haven’t worked in a while. What kind of skills do I need?

The best customer service agents are patient with people and like to learn new skills. You’ll also need:

  • Typing speed > 20 words per minute

  • Basic computer knowledge

  • A pleasant phone manner

  • Clear speaking voice

Back

4. How long will it take me to get a job?

That depends on you. Most people finish their skill testing and training in 4 to 20 hours (not in a row!). You might be applying for jobs within days. Most people take two to three weeks before they’re ready to apply for jobs with our partners. The partnering employers make the official offer.

Back

5. Do you provide the equipment I’ll need?

No. To do these jobs you’ll need a Windows 8.1 or Windows 10 computer and a good internet connection. A few partnering employers do supply their own equipment to the agent, but that varies by job. We suggest you don’t buy anything new until you get an actual job offer and know exactly what the employer requires. For all jobs, you’ll need a quiet, distraction-free space where you can work. No kids or barking dogs in the background!

Back

6. How do I know this isn’t a scam?

Good question—there are a lot of scams promising home-based work. To confirm that NTI is an approved Employment Network in the Social Security Administration, call 1-866-968-7842 or 1-866-833-2967 (TTY/TDD), between 8 am to 8 pm ET. Or visit https://yourtickettowork.ssa.gov/contact-us/

Back

© NTI@Home. All rights reserved.

Main Page > Hot Job 1

Exclusive! Part-Time/Spilt Shift Call Center Healthcare Role (Massachusetts or New Hampshire Only)

Are you in Massachusetts or New Hampshire and looking for a work at home call center opportunity in the healthcare industry?

NTI@Home is offering a call center representative position for both inbound and outbound customer service calls. Envision yourself answering calls for the paging, dispatch, and answering service for a healthcare provider.

Paid training will start on January 18th, 2021 for one week from 10:00 AM to 5:30 PM Eastern Standard Time. This temporary part-time position will last up to one year.

The pay rate for the position is $14.00 an hour and is a split shift position. You must be available from 8:00 AM to 7:30 PM Eastern Standard Time as well as on the weekends and holidays.

Essential Duties and Responsibilities:

  • You must be able to handle a high volume of incoming and outgoing calls

  • Actively respond to requests for paging staff

  • Conduct database and directory updates

  • Respond to all telephone inquiries for patient information

  • Handle confidential information according to the company policies

If you are interested in this position, or any work at home positions that NTI@Home is offering, please register for our program here.

© NTI@Home. All rights reserved.

Main Page > Exclusive Healthcare Position

Exclusive Job Opening with Pharmaceutical Giant!

NTI@Home is hiring full-time Call Center Agents for a global biopharmaceutical company committed to improving the lives of patients worldwide. In this role, you will be the first point of contact for customers requesting information, and responsible for responding to routine incoming customer calls.

In this role, you will answer calls from patients, prescribers, and pharmacies across US states identifying issues and patterns which might be indicative of larger problems and may need to be escalated to a subject matter expert.

Shifts range up to 8 hours per day between 8:00 am to 8:00 pm, EST. The pay rate for this position is $12.50 per hour. Flexibility on shifts is needed to cover increased call volumes and staff absences and due to the short duration of the program, time off will not be allowed. Although this is a temporary position, there is a possibility of permanent placement.

Essential Duties and Responsibilities:

  • Answer constant incoming calls and while meeting the established average handle time requirement

  • Participates in training, meetings, and activities

  • Exhibit a strong customer service focus with the ability to resolve routine customer concerns

  • Act as a liaison between customers and the Customer Care department

Prior Experience:

  • Previous Work-at-Home experience

  • Previous experience utilizing the Five9 Telephony system

If you are interested in this position, or any work at home positions that NTI@Home is offering, please register for our program here.

© NTI@Home. All rights reserved.

Main Page > LandAjob

On SSI or SSDI and Have a Job? Earn Up to $13,000 in Job Expense Reimbursements!

LandAjob makes it easier for people with disabilities to keep working and explore self-sufficiency and independence.

Through our program, working Americans with disabilities get cash reimbursements for work expenses of up to $13,000 over 3-5 years.

Follow the steps to success:

  1. Start Working

  2. Complete an Individual Work Plan with your counselor

  3. Send in your pay stubs and receipts

  4. Get reimbursed


Reimbursements May Include:

  • Transportation / Gas

  • Vehicle Payments, Insurance, and/or Repair/Maintenance

  • Work Uniforms

  • Job Coaching

  • A Work-Related Computer or Cell Phone

  • Personal Care Assistant

  • Additional Licensure, Training, and Education

  • Child Care or Elder Care

  • Health Care/Medicines not covered by insurance


If you like working at home as a customer service representative, this short-term job is a great stepping stone to other jobs at NTI@Home, including part-time and full-time jobs that are temporary and permanent.

If you are interested in the LandAjob program, please register for our program here.

© LandAjob. All rights reserved.